privacy policy

Chronic Games Limited, incorporated in Hong Kong under the Companies Ordinance (Chapter 622 of the Laws of Hong Kong) with Reg N° 3275201, and registered address in: ROOM 1-2, 17/F, 135 BONHAM STRAND TRADE CENTRE, 135 BONHAM STRAND, SHEUNG WAN, HONG KONG.

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Types of Data collected

 

Among the Personal Data collected by this Application, either independently or through third parties, there are: email, first name, last name, phone number, address, country, province, postal code, various types of Data, Cookies, and Usage Data.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to the Data collection.

Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for the Application to provide its services. In cases where this Application specifies that certain Data is optional, Users are free to refrain from communicating this Data without any consequences on the availability or functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are encouraged to contact the Data Controller.

The use of Cookies or other tracking tools by this Application or by third-party service providers used by this Application, unless otherwise specified, is intended to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

Users are responsible for any Personal Data of third parties obtained, published, or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

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Methods and location of Data processing

 

Processing methods

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.

Processing is carried out using computer and/or telematic tools, with organizational methods and logic strictly related to the stated purposes. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Data Controller. An up-to-date list of Data Processors can always be requested from the Data Controller.

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Legal basis for processing

The Data Controller processes Personal Data relating to the User in the event one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be authorized to process Personal Data without the User's consent or one of the legal bases specified below, as long as the User does not object ("opt-out") to such processing. This is not, however, applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;

processing is necessary for the performance of a contract with the User and/or for pre-contractual measures;

processing is necessary to comply with a legal obligation to which the Data Controller is subject;

processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;

processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

In any case, it is always possible to ask the Data Controller to clarify the concrete legal basis for each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.

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Location

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data may be stored through Wix.com's data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Period of storage

The data is processed and stored for the time required for the purposes for which it was collected.

Therefore:

• Personal data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been fully performed.

• Personal data collected for purposes related to the legitimate interests of the Owner will be retained until such interests are satisfied. The User may obtain further information regarding the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When processing is based on the User's consent, the Owner may retain Personal Data for a longer period of time until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period of time in compliance with a legal obligation or by order of an authority.

At the end of the storage period, Personal Data will be deleted. Therefore, upon expiration of this term, the right to access, delete, rectify, and the right to data portability cannot be exercised anymore.

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Purpose of data processing

User data is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Social Features, Interaction with external social networks and platforms, Statistics, Displaying content from external platforms, and Payment Management.

For further detailed information on the purposes of the processing and on the Personal Data specifically relevant to each purpose, the User can refer to the relevant sections of this document.

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Details on Personal Data Processing

Personal Data is collected for the following purposes and using the following services:

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Contacting the User

Mailing list or newsletter (this Application)

By registering on the mailing list or newsletter, the User's email address is automatically added to a contact list to which email messages containing information, also of a commercial and promotional nature, related to this Application may be transmitted. The User's email address may also be added to this list as a result of registering with this Application or after making a purchase.

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Personal Data collected: email.

Contact form (this Application)

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header.

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Personal Data collected: postcode/ZIP, last name, email address, address, country, first name, phone number, province/state.

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Social Features

Inviting and suggesting friends (this Application)

This Application may use Personal Data provided to allow Users to invite their friends - for example, through the address book, if access has been authorized - and to suggest friends or connections within it.

Personal Data collected: various types of Data.

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Payment Management

Payment management services allow this Application to process payments via credit card, bank transfer, or other instruments. Payment data is acquired directly by the payment service manager requested without being processed in any way by this Application.

Some of these services may also allow for scheduled messages to be sent to the User, such as emails containing invoices or payment notifications.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Processing location: Consult the PayPal privacy policy - Privacy Policy.

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Interaction with social networks and external platforms

This type of service allows interactions with social networks or other external platforms directly from the pages of this Application.

Interactions and information acquired by this Application are in any case subject to the User's privacy settings for each social network.

This type of service may still collect traffic data for pages where the service is installed, even when Users do not use it.

It is recommended to log out of the respective services to ensure that data processed on WIX is not linked to the User's profile.​

LinkedIn Social Button and Widgets (LinkedIn Corporation)

The LinkedIn social button and widgets are services for interacting with the LinkedIn social network, provided by LinkedIn Corporation.

Personal Data collected: Cookies; Usage Data.

Processing location: United States - Privacy Policy.

Subject adhering to Privacy Shield.

Facebook, Instagram, and WhatsApp Like Button and Social Widgets (Facebook, Inc.)

The "Like" button and social widgets from Facebook, Instagram, and WhatsApp are interaction services with the Facebook social network provided by Facebook, Inc.

Personal Data collected: Cookies; Usage Data.

Place of processing: United States - Privacy Policy.

Subject adhering to Privacy Shield.

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Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.

Google Analytics (Google Ireland Limited)

Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected to track and examine the use of this Application, to compile reports and share them with other services developed by Google.

Google may use Personal Data to contextualize and personalize the ads of its advertising network.

This integration of Google Analytics anonymizes your IP address. Anonymization works by shortening the IP address of Users within the borders of the European Union or other countries participating in the agreement on the European Economic Area. Only in exceptional cases will the IP address be sent to Google servers and shortened within the United States.

Personal Data collected: Cookies; Usage Data.

Place of processing: Ireland - Privacy Policy.

Subject adhering to Privacy Shield.

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Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.

This type of service may still collect data on web traffic related to the pages where the service is installed, even when users do not use it.

Instagram widget (Instagram, Inc.)

Instagram is an image visualization service managed by Instagram, Inc. that allows this Application to integrate such content within its pages.

Personal Data collected: Cookies; Usage Data.

Place of processing: United States - Privacy Policy.

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Further information on Personal Data Sale of goods and services online

The Personal Data collected is used to provide services to the User or to sell products, including payment and any delivery. Personal Data collected to complete the payment may include credit card information, bank account used for the transfer or other payment instruments provided. The payment data collected by this Application depends on the payment system used.

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User Rights

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Users can exercise certain rights with reference to the Data processed by the Owner.

In particular, the User has the right to:

• withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.

• object to processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are provided in the section below.

• access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.

• verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.

• obtain the restriction of processing. Under certain conditions, the User may request the restriction of processing of their Data. In this case, the Owner will not process the Data for any other purpose except for their storage.

• obtain the erasure or removal of their Personal Data. Under certain conditions, the User may request the erasure of their Data by the Owner.

• receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User's consent, a contract to which the User is a party or contractual measures connected to it.

• lodge a complaint. The User can lodge a complaint with the competent data protection authority or take legal action.

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Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public authority vested in the Controller, or for the legitimate interests pursued by the Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are hereby informed that, where their Data is processed for direct marketing purposes, they can object to the processing without providing any justification. To find out if the Controller is processing data for direct marketing purposes, Users can refer to the respective sections of this document.

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How to exercise your rights

To exercise User rights, Users may make a request to the contact details of the Controller indicated in this document. Requests are free of charge and processed by the Controller as soon as possible, in any case within one month.